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[accordion-item title=”I cannot find my size. Do you make to order?”]
We do make to order when we have the required fabric. If you liked a particular design and want it to be made your size please contact us indicating the design, your measurements and we will get back to you with options. Note that we specialise in size range from 34 (XS) to 40 (L) for women clothing.
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[accordion-item title=”How can I provide feedback about a product?”]
We would love to hear from you! Please let us know what you think about our products and website via contact page.
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[accordion-item title=”What countries do you deliver to?”]
The most of deliveries we do is within Australia. Let us know if you would like item to be delivered to other destination before the purchase and we will get back to you with the estimation.
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[accordion-item title=”What payment types do you accept?”]
We accept payments through PayPal and Bitcoin. Just go through the Checkout and you will have these options presented.
PayPal is a website for the Internet payments where you can pay with your Credit Card or a Bank Account.
Bitcoin is a digital currency allowing payments to be made directly between parties on the Internet.
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[accordion-item title=”Can I change my order?”]
We aim to process and ship your goods without delays. To make changes to your order please write us as soon as possible. We can only make changes if the goods have not been shipped. Once goods leave our studio we are unable to stop the delivery or change the order.
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[accordion-item title=”My order hasn’t arrived yet. What can I do?”]
Average delivery time for Australian orders is usually 2-5 business days. However, in some cases it may take up to 15 business days, especially during holidays.
If you did not receive your order within 15 business days after despatch date please check the tracking information and contact us.
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[accordion-item title=”Do you accept returns?”]
We accept returns with some conditions. For more information please check our Shipping and Returns policy.
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[accordion-item title=”Will I have to pay shipping costs for my return?”]
In most cases we will refund the shipping costs to return item to us for Australian orders. Have a look through our Shipping and Returns policy for more details.
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[accordion-item title=”Have you received my return?”]
Returns will take few days to reach us. Once received, we will send you Return Notification e-mail. Let us know if you did not hear from us for too long.
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[accordion-item title=”When will I receive my refund or store credit?”]
As soon as possible! But please allow 3 to 7 business days for your return to be processed after we get a package from you.
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Did not find the answer? Ask us now and we will be happy to help.